How it works

A community approach
to winter shelter.

WARM combines supervised overnight shelter with practical support and connections to other services.

Accessing the program

Referrals through
local service partners.

Participants access the program through agreed local service partners. Referrals are subject to eligibility criteria, program capacity, and initial risk screening to support appropriate and ongoing care.

WARM’s published website does not list the specific eligibility rules or referral partners. Contact WARM to confirm the current pathway before making a referral or planning attendance.

Bedding and winter supplies gathered outside an open, flower-painted doorway
Winter supplies and a colourful welcome.

Practical care

Preparing a WARM welcome.

Safe bedding, shared meals, and a welcoming space are part of WARM’s community approach to winter shelter.

Find out how to get involved →

Overnight care

Winter shelter

WARM organises supervised overnight winter shelter, including hot meals, safe bedding, and breakfast.

Getting there

Transport

A bus meets participants at a designated pickup point and takes them to their rostered location. Locations vary with accommodation availability.

Confirm current arrangements with WARM through the referral process.

Beyond shelter

Connections

Guests are supported to access practical help, including housing referrals, mental health care, addiction support, employment pathways, and legal assistance.

Let’s connect

A WARM welcome starts
with a conversation.

Contact WARM →

Practical preparation

More than a place to sleep.

Bedding, meals, and a welcoming environment are part of WARM’s supervised winter shelter approach. Contact WARM to confirm current program and referral arrangements.

Connection in everyday moments

Time together matters.

Two people colouring together at a table with pencils and activity sheets
Sharing time and a creative activity.
A woman holding a banana like a smile behind a table of fruit and doughnuts
A smile around the food table.